Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of this website and the services provided by Induction IT Institute (IITI). By accessing this website or using our services, you agree to be bound by these terms.

2. Services

Induction IT Institute (IITI) provides IT training, remote IT support, and website design services. All services are provided remotely unless explicitly stated otherwise.

3. Pricing and Payments

Prices are quoted in South African Rand (ZAR) unless otherwise stated. Pricing depends on the scope of work agreed upon before commencement. Payment terms will be communicated per service and must be met before delivery where applicable.

4. Use of Website

You agree to use this website lawfully and not to attempt to gain unauthorised access to any systems, data, or content.

5. Intellectual Property

All content on this website, including text, graphics, training materials, and course content, remains the intellectual property of Induction IT Institute (IITI) unless otherwise stated.

6. Limitation of Liability

While we strive to provide accurate and reliable services, Induction IT Institute (IITI) shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

7. Termination

We reserve the right to suspend or terminate services if these terms are breached.

8. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Privacy Policy

1. Introduction

This Privacy Policy explains how Induction IT Institute (IITI) collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect personal information such as your name, email address, phone number, business details, billing information, and any information required to deliver our training, support, or website services.

3. How We Use Your Information

Personal information is used strictly to:

provide and manage our services

communicate with you

process payments and maintain records

comply with legal and regulatory obligations

We only collect information that is necessary for these purposes.

4. Third-Party Services

To deliver our services effectively, we may make use of trusted third-party service providers such as hosting providers, email platforms, payment processors, training tools, or website analytics services. These providers only receive the information required to perform their function and are expected to protect your data in line with applicable laws.

We do not sell or trade personal information.

5. Data Security

Personal information is stored securely and protected using reasonable technical and organisational measures. Access to customer data is restricted and managed to prevent unauthorised access, loss, or misuse.

6. Your Rights and Access to Information

You have the right to request access to the personal information we hold about you, to request corrections, or to request deletion where legally permissible.

Access to information does not mean access to our systems, devices, or databases. Requests are handled in a controlled and secure manner, and information is provided only for the individual making the request. Information relating to other customers, internal systems, or business processes will not be disclosed.

Where required, information may be provided in written form, such as a summary or copy of relevant records, subject to legal, security, and confidentiality limitations.

Certain information may need to be retained for legal, tax, or operational reasons.

7. Cookies

This website may use cookies or similar technologies to improve functionality, performance, and user experience.

8. Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the details provided on this website.